for restoration companies
restoration runs on operator
operator is a members-only software, data, and coaching operation for restoration contractors. we build the system that runs the jobs, the scorecard that runs the numbers, and the integrations between them — then coach the operating cadence that uses both. all of it opens with one membership subscription.
for
mitigation · rebuild · contents
size
$2m–$25m revenue
stack
albi · xactimate · quickbooks · companycam
access
members only — by subscription
no translation tax.
most software vendors need a restoration glossary before they can take a ticket. operator was built inside a working restoration company, so mitigation versus rebuild, dry logs, contents, TPA program work, Xactimate line items, supplements, and adjuster cycle time are the starting vocabulary — not the discovery phase.
the members we build for are usually $2M–$25M in revenue, running an Albi / Xactimate / QuickBooks / CompanyCam stack, and either curious about EOS or already holding L10 meetings that deserve better numbers.
five problems, in the order owners raise them.
data scattered across five tools
the CRM knows the job, QuickBooks knows the money, CompanyCam knows the photos, and none of them talk. we wire Albi, QuickBooks, Xactimate exports, CompanyCam, Slack, and your phone system into one flow so a job only gets entered once.
see integrations →a scorecard nobody trusts
if the numbers come from a spreadsheet someone updates on friday, the meeting argues about the data instead of the business. our scorecard, now moving into axial, pulls each KPI straight from the system that owns it — company, department, KPI — so the scorecard is the same number twice.
see the scorecard →admin drag on every job
intake, scheduling, work orders, POs, photos, docs, signatures. axial keeps all of it on one job record, and AI agents handle the follow-up, the reporting, and the back-office typing that used to eat a coordinator's afternoon.
see axial →marketing spend you can't measure
most restoration marketing reports stop at leads. we install tracking first, then run the ads, so every dollar of spend lands on the same scorecard as revenue, job type, and source — down to which call became a signed job.
see marketing & ads →TPA and adjuster friction
supplements stall on missing documentation. keeping scope, dry logs, photos, and signatures attached to the job — and running closeout audits before a file goes out — turns a week of back-and-forth into a file the adjuster can approve.
see data tools →products run it. services wire it. coaching keeps it honest.
axial runs the jobs, and the scorecard moving into it runs the numbers and the meeting. services wire and automate everything between them — your books, your ads, your phones, your photos. coaching installs the weekly cadence so the data actually changes decisions.
every tool on this page ran a restoration company before it was ever offered to a member.
Axial exists because off-the-shelf CRMs could not run our jobs. The scorecard exists because ours was a spreadsheet nobody believed. the integrations, the closeout audits, the ad tracking — every piece was proven on our own claims, through cat season and the slow months after, and sold second.
that is the whole difference: you are not hiring a dev shop that will learn restoration on your budget.
questions
what software does operator offer restoration companies?
Two products, both delivered through membership. Axial is the operating system for the job: leads, jobs, estimates, work orders, invoices, scheduling, contractors, materials and POs, photos and docs, e-signature, live video intake that turns a call into a scope of work, and disaster planning — and the agentic KPI scorecard that was L10 Mesh, which reads the CRM, the books, ads, and Slack, is being folded into it. Weave is the referral platform: your referral partners send work, watch it live, and get paid, and the buildings they manage each get an emergency response plan. Both run on operator, come complimentary with the member subscription, and operator also builds custom software a la carte when neither fits the problem.
does operator integrate with Albi and QuickBooks?
Yes. Albi, QuickBooks, CompanyCam, Slack, ad platforms, and telephony are the integrations we build most often for restoration companies, because that is the stack most of them already run. Anything with an API can be wired in, and we have worked with systems that do not have one.
does operator work with Xactimate data?
Yes. Xactimate exports feed estimate, scope, and job-costing data into the scorecard and into Axial, so estimated versus actual is a number you can see per job rather than a spreadsheet exercise at month end.
do you work with companies outside restoration?
Yes. Restoration is where operator was built and where the fluency is deepest, but the same software, integrations, dashboards, automations, ads, and coaching work for any home-service operator — roofing, HVAC, plumbing, remediation, cleaning, landscaping, and general remodeling.
how does a restoration company start with operator?
By becoming a member — operator is a closed shop and does not sell projects to the public. It starts with a short application and a call about fit. Membership is a subscription that includes the complimentary member services (the software, the CRM, the automations), and the painful, well-defined problem you bring — a supplement stalled on documentation, a scorecard nobody trusts at Monday's meeting, an intake process that ties up your estimator — is the first thing the team takes on, a la carte where it goes beyond what membership includes.
tell us which job is bleeding. →
operator is members only. the application is the door, and the bleeding job is the first thing the team picks up once you're in.